Encryption
Unencrypted credit card details will not be stored on our server, and will be
sent only in encrypted form. We use industry-standard Secure Sockets Layer
(SSL) technology to keep your transaction secure. If you would like to learn
more about SSL technology,
click here.
Your Choice
If you do not wish to place your order over the Internet or still feel it is
unsafe to transfer your credit card details over the Internet, we offer you the
option of faxing in your order and credit card details, or alternatively we are
able to call you during business hours.
Fax: (02) 9580 4066
Collecting Anonymous Information
We automatically collect general website traffic information (such as how many
people have visited the site, most popular pages etc). This information is
collected into aggregate results in order to evaluate our service and business
practice in an effort to provide you with a better online experience.
Collecting Personal Information
We collect personal information submitted by you to process and advise you of
the status of your order. We do not disclose personal information for any other
purpose.
Under no circumstances will we sell or receive payment for licensing or
disclosing your personal information.
Privacy
Personal information like address, phone, e-mail etc is only accessible by our
staff. Any credit card / payment details are erased by our system when the
transaction is cleared, your other details will be sent to our archive to keep
a record of your results.
Spam
We will never knowingly send you electronic messages without your consent. For
more information on the 'Spam Act 2003' please visit the
Australian Government's website.
Australian Law
We comply with the Trade Practices Act 1974, state based Fair Trading Acts and
Sale of Goods Acts, the Consumer Credit Code, the Electronic Transactions Act
1999 the Information Privacy Principles set out in the Commonwealth Privacy Act
1988; and the Privacy Amendment (Private Sector) Act 2000 (Cth).
Privacy Links
Australian Privacy Commissioner:
http://www.privacy.gov.au
Federal Consumer Affairs Division Department of Treasury - eCommerce:
http://www.ecommerce.treasury.gov.au
MBH Management Pty. Ltd.
ABN (Australian Business Number): 88 090 244 296
Feedback and Complaints Handling Procedure
We welcome any feedback you have to offer and will attend to all complaints
promptly. Please e-mail, fax or write to us using the contact information
presented on our contact page.